Absolutely THE worst. They make it hard as possible to pay the bill. Oh, you can pay by phone, for a $9 charge. Had a check sent to the a month in advanced, only to show it not received, until 2 days after the due date, and they tacked on a $30 late fee. Want to talk to a human? Forget that, not available. Can't wait until the balance is paid off so I can shred everything to do with Comenity.
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