Not the first time when delivery does not meet the provided delivery time. My order cannot be tracked although it was marked as shipped on 15th of February. Contacted CS, they couldn’t offer proper compensation (order was a gift), finally we agreed for a 15% discount code. However, the CS specialist didn’t mention that discount code cannot be added together with other discounts (which I was upset about, since I didn’t want to purchase anything from there, but the additional discount code together with sale prices would change my mind).
All in all, order isn’t delivered still (it’s 27th of February) and company doesn’t want to compensate at all. Feels that customer makes 0 value to them.
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