Original quote was $395, had other companies low balling between $200 - $300 but went with Abroc as reviews were decent. Was informed by Frank that he had shipped a car on this route earlier and was confident that would be the price. Then when vehicle was ready to be collected the price was $800, $400 of which went to Abroc. Interesting eh, so how could they have charged me $395 when their cut was $400, with the remaining $400 to be paid to the driver upon delivery. Frank said he had strongly pushed back on this price but slots were scarce at this time of year (late February). I foolishly agreed to this price hike as I needed my vehicle to be collected. Communication through the entire pick up and delivery process was extremely poor, no sorry non existent, unless I prompted. I was promised a Bill of Lading but never received one. Car was due to be delivered in the morning but finally showed up at 7pm. The following day I contacted Frank and expressed my displeasure about the price hike and he responded by basically saying that I should have pushed back and asked him go negotiate further. Presumably if I had asked this Abroc would have reduced their charge? Lesson learned I guess. Therefore, if you use Abroc, or presumably any other transportation broker, push back on the final price, which will inevitably be higher than the original quote provided and hopefully they will reduce their broker cut. I am giving 2 stars rather than 1 because, although late, I did get my car on the day Frank said it would be delivered.
Claim your business profile now and gain access to all features and respond to customer reviews.
Abroc Enterprises Inc is a licensed shipping company that is fully insured and bonded.
We operate across the country to make the relocation of all kinds of autos easier for our clients. we’ve been of great service to companies, contractual agents, and private individuals.
We pride ourselves on our quality service delivery and customer satisfaction principle. When you deal with us, we let you understand the processes involved because we like to carry our clients along. Giving value for money is what we do best.See more
