Ok, I must say this is one of the very few great company with awesome customer service that I've come across.I found a similar product on a different site (cheapest) and also on there site but it was more expensive with Absolute snow(and every other site for that matter). I seen that they had a price match option so I reached out to them to see what they can do for me (this email was sent on late Saturday/evening so wasn't expecting anything (reply) till Monday as they close for the weekends) To my surprise I get an email on the Sunday (out of hours) already stating that they will honour the price match but did one better, even cheaper. Only problem was that the free shipping that was standard reverted back to be chargeable. To my excitement to wanting to get the product anyway I bought it none the less the Sunday. Well come Monday I receive an email stating they seen the charge of the shipping and refunded it straight away. So price matched, shipping refunded and now I've paid less then anywhere I can find on the web. What more can I say...this companies customer service is second to none and should be the example to all other companies. Special thanx goes to Rianna who dealt with my purchase from start to finish, her compassion, understanding and just brilliant overall service is to be applauded! Prompt email follow ups, making sure that any issue with the purchase be resolved no matter the obstacle. Her empathy, caring for the customer nature and thoughtful approach is just a marvel and joyful trait. Very much infectious!! Please everyone in Absolute Snow give her a big hug from me and give her a raise Absolute Snow!! RIANNA YOU ARE A LEGEND!!!Double thumbs up, high 5s, fist pumps and big Kudos5* A+++
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Absolute-Snow are the UK's leading independent ski and snowboard retailer specialising in everything winter sports and more! With dedicated and knowledgeable staff we have all the expertise you will need to get the right gear. Whether it's Snow, Rock, Skate, Water or Street we are guaranteed to carry the best brands at the best prices with the best customer service.See more
