abt.com

3.7
3.7 Based on 132 reviews

Free shipping available - Abt.com is a leading retailer of quality consumer electronics and appliances. Our electronics store offers you the ability to shop for all your appliance and electronic product needs in one online store....

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Xander Wright
Unpleasant interaction with the representative

The representative I interacted with was extremely rude, dismissive, and unprofessional. I was denied a refund for damaged headphones that arrived defective, and instead of help, they attempted to blame me. Their communication was passive-aggressive, and they refused to accept responsibility. I plan to file a chargeback and report this incident. Their customer service is disappointing, lacking honesty and professionalism throughout. I felt unfairly treated, and I believe bias influenced their response. I've reported their behavior to the relevant authorities. Avoid this service if you value respect and accountability.

1
Date of experience: Oct 10, 2025

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Business Details

  • Free shipping available - Abt.com is a leading retailer of quality consumer electronics and appliances. Our electronics store offers you the ability to shop for all your appliance and electronic product needs in one online store.

  • email carmen@abt.com
  • language https://www.abt.com

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