Refund policy violates Australian consumer law. I was told I could not refund an item on account of the packaging not being intact, despite the item being in perfect saleable condition with original tags ons. I even offered to return it in identical packaging and they wouldn’t accept the return. What is even worse is that they are misleading me as to my rights to a refund under Australian consumer law as outlined by the ACCC. They are damaging the Merrell brand with their disregard for Australian consumer law and customer care.
Claim your business profile now and gain access to all features and respond to customer reviews.
Accent is a housing association that’s been proudly providing affordable, quality homes and services in England for over 55 years. Since 1966, we’ve been dedicated to creating a place to call home for tens of thousands of families, offering affordable and high-quality housing across the country. Our mission is to give as many people as possible access to safe, sustainable, affordable housing that provides the very best living standards. Accent is a place to build: we focus on creating as many new homes as possible while also maintaining and investing in our existing ones, ensuring sustainable and thriving neighbourhoods. Our goal is to be an anchor in every community, building partnerships, signposting services, and staying open to opportunities that can enhance the lives of our customers.See more