Awful. I have tried on several occasions in the past to submit an application for my daughter and gave up because I couldn’t save it and come back later. I wrote to them on both occasions to complain that their form ironically wasn’t accessible and received no response. Then last week when I finally manage to submit an application I got an email back within 24 hours asking for further information, unfortunately I have a new phone and managed to permanently delete the email (yes I know my fault) so I have now been emailing them all week asking for them to resend the email and they again are not responding. My email has my application reference in etc. They have my money and are now not responding.
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What is the Access Card?
The physical card acts as a photo ID that can be used to easily communicate your access requirements to events and venues, so that the venues can provide accessibility to the needs of their visitors.
It also works online with other platforms like ticketing systems, to unlock the access facilities you need.
The card shows a photo ID and translates a persons disability or impairment into symbols, effectively highlighting the barriers they face and the reasonable adjustments they might need.
The Access Card app provides you with a personalised directory of venues, with first-class accessibility information to help you plan your trips.See more
