I stored here for approximately 1 year. Costs are competitive but do increase after the initial discount period. I had minimal issues until I really needed customer service and then was left very disappointed. I arranged out of hours collection access and then went on to pay for van rental and a friend to accompany. Sadly in the depth of rain the access gate was apparetnly resetting which left me in the rain 2 hours and eventually unable to access at a cost of 100-200 pounds. After raising the issue I was told that the gate was resetting. It then took me 3 months to chase a complaint and by that time thr regional manager then said they could not offer me any compensation as I was no longer a customer (obviously). Very very poor customer appreciation and service in the only moment that I required it, having paid thousands over the year of storage.
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Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 57 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
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