I am extremely dissatisfied by the costumer service. They created lots of confusion and the information wasn’t clear. The storage they offered me was pretty dirty. I have to clear it myself. Also there is no clear communication between people who work there. I was asked to fill a form ”100” times and actually everything had tö been done via the app butNo one told me thisI kindly ask for late access and on second round with full car the storage was locked.I called emergency number they didn’t told me that it is closed by 9 pm but that I can access it only once. Honestly if I had time I would move out straight away.The price is really high forReally bad service. Unfortunately I won’t recommend it to anyone else and I will move my personal belongings before 3months because it doesn’t worthThe money I am spending.
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Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 57 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
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