I have a frustrating story that started with buying a new laptop and the necessary software. Shortly after, I was informed I needed to purchase a subscription to continue using essential programs. I've been unable to access my account for over two months now. Despite following all the prompts to reset my password, I am continuously locked out. I've received no personal support, and my original email access has been blocked. This situation is completely unacceptable, and I've received no responses to my inquiries.
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