I spent over an hour going round in circles with this system. Every time I needed to verify with a code, it was sent to a number with 1 different digit to mine. My GP surgery clearly had the correct number as they sent the link (and I double checked). Had to visit the surgery who kept telling me this was impossible - so it ended up with a terse and tearful exchange before I could get an appointment. Horrible for the receptionist and for me. How many people can't get the appointment they need because of this problematic system?
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