Review Time
Absolutely below any expectation. I had a phone appointment scheduled between 1 pm and 6 pm, so I couldn’t just wait five hours by the phone, and my day went on as usual.
I received a call just before 3 pm while I was driving on the motorway. When I picked up the phone, I said, “Sorry, I’m driving and can’t talk right now.” The reply was, “No worries, I’ll be quick.”
After the call, Accurx changed my medication, and now I’m unable to continue or order my prescription.
Absolutely useless a bunch of amateurs.
I spent over an hour going round in circles with this system. Every time I needed to verify with a code, it was sent to a number with 1 different digit to mine. My GP surgery clearly had the correct number as they sent the link (and I double checked). Had to visit the surgery who kept telling me this was impossible - so it ended up with a terse and tearful exchange before I could get an appointment. Horrible for the receptionist and for me. How many people can't get the appointment they need because of this problematic system?
Absolutely below any expectation. I had a phone appointment scheduled between 1 pm and 6 pm, so I couldn’t just wait five hours by the phone, and my day went on as usual.I received a call just before 3 pm while I was driving on the motorway. When I picked up the phone, I said, “Sorry, I’m driving and can’t talk right now.” The reply was, “No worries, I’ll be quick.”After the call, Accurx changed my medication, and now I’m unable to continue or order my prescription.Absolutely useless a bunch of amateurs.
Ridiculous. Wont let me book anything past one week ahead, which is NO GOOD! So now I have to book just to cancel and rebook! Utterly ridiculously stupid idiotic nonsense system!!!!!!!!!Why WHY soes the NHS insist on using useless, waste of money third party companies?! PATHETIC!!!
My GP practice requires I use AccuRx to "speak" to them but then phone me to book an appointment!Several times I have made requests through the system, got a validation code but messages have never reached the surgery. Since I have to allow the surgery two days to respond to requests there is a lot of time wasting.
Won't let me book an appointment won't even load page to show appointments to choose from absolutely rubbish. Just another site adopted by the NHS to pay some very rich Nepo baby who has never done a day's work in there life. Money laundering away from the people who use NHS services
Poor user interface, 20 plus years out of date, in my case I had to go through the whole process twice just because I was offered a very narrow window of available appointments. Medically, I've raised my symptoms twice already and only on the 2nd time did I get a response. Rubbish
accurx’s liaison with the NHS seems to be n absolute nightmare for non-tech-savvy old gimmers like me. Tapping on a small screen with links which seem to either go round in circles or lead up “blind alleys” seems to be a waste of my dwindling days. Queuing in the rain is a joy compared to fiddling about on this website.
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