First experience was BP readings. Tried to correct a mistake and was disconnected. Only works if you enter reading immediately. Gave up and handed in paperwork instead.Next experience trying to access two surgery letters on my mobile first " no connection ". Downloaded info eventually but unable to open files and couldn't print.Then tried NHS Login on my computer and after seeming to be in a loop for ages managed to find the files I wanted and after a struggle , to open and then print them. I am elderly but with an active brain so god help those less able.The system is completely USER UNFRIENDLY
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