GP surgery has gone over to this utterly useless system. Surgery opens at 08:30, by 08:35 it closes down saying were working through our next lot of forms. (That never happens) So still can't get an appointment. Explain this how can they triage you if you can't get through. After a month they sent a text saying they have had lots of good feedback. (By the doctors) I assume. It is totally unfit for purpose and only suits the practise not the patient. Putting more stress on overworked A&E dept. NHS is in crisis and this is an absolutely rubbish system.
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