Where do I start? I do not know how the NHS agreed to this crap. We will end up one day to being told to use Google and maybe do our own surgeries. This system is appalling to say the least. I have been trying to communicate with my doctor for two weeks now and I am not able to because by midday, if not earlier, the system is disabled because the capacity for the day has been reached. Furthermore, who is the person that reviews the requests? What was wrong with the old system of ringing to get an appointment? The NHS, if it wants to solve some of its problems, should kick out all the private companies to which the services are outsourced. The millions spent to pay these vultures could save the NHS a lot of money. No wonder it is in this dire position. We should start a petition demanding this rubbish to be scrapped. The money from our taxes should not be spent to enrich these private companies. Think, to see an orthopaedic surgeon, I have to go through Virgin Care first. Absolutely disgraceful. Apologies for the long post, but I needed to vent.
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