Communication was excellent at first, and I was able to book an early inspection with easy payment options. However, that’s when the problems began. The report was supposed to be ready by a certain date, but it wasn't delivered until I followed up multiple times. When it finally arrived, it contained incorrect details regarding ownership dates, which I had previously provided. This required resubmission and caused further delays, which is unacceptable. The lack of communication after payment and the breach of the signed contract were not what I expected after such a positive beginning.
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Vehicle examiners and expert witnesses on automotive topics. Training for the automotive industry.