The initial communication was excellent, and I secured an early appointment for the inspection with convenient payment options. However, that’s where the issues began. The report was supposed to be delivered by a specific date, but it wasn’t, and I had to follow up several times. When the report finally arrived, it contained incorrect information about the vehicle's ownership dates, which I had previously supplied. This required resubmission, leading to further delays, which is simply unacceptable. The lack of communication after payment and the breach of the signed agreement were not what I anticipated after such a positive start.
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Vehicle examiners and expert witnesses on automotive topics. Training for the automotive industry.
