Review Time
Steer clear of this deceitful organization—it's the most unethical group I've encountered, operating like a ‘Boiler Room’ and scamming consumers with useless products and empty promises. Once we fell for their tricks, they vanished, making it impossible to reach a live representative! They provide email addresses for contact, but good luck with that; they mostly operate with one-way communication. If you email them, their response is often that they can’t identify you, which leads to account suspension after you’ve loaded thousands onto their prepaid debit card. This is by far the worst company imaginable! They lure you in with lies, and then—poof! Your money disappears along with their dishonest team, who seem to deliberately avoid English communication, making it easier for them to deceive customers. I’m determined to warn others about this company—they put me through so much stress that I nearly ended up in the ER over the money I loaded onto their cards. Even after providing extensive documentation, I was met with the same response: they couldn’t verify my identity, leading to my cards being suspended. These people need to be stopped before they cause serious harm! I worry especially for the young and elderly who are more vulnerable. It took me countless hours of research to find any hope of assistance, and I’m grateful to a kind representative who helped me recover my funds. Please spread the word—do not get involved with this group, or you risk losing your money. I experienced a miracle, and I wouldn’t wish that feeling of despair on anyone. It’s terrifying to lose access to your funds so quickly, and I’m relieved to have escaped this nightmare.
Steer clear of this deceitful organization—it's the most unethical group I've encountered, operating like a ‘Boiler Room’ and scamming consumers with useless products and empty promises. Once we fell for their tricks, they vanished, making it impossible to reach a live representative! They provide email addresses for contact, but good luck with that; they mostly operate with one-way communication. If you email them, their response is often that they can’t identify you, which leads to account suspension after you’ve loaded thousands onto their prepaid debit card. This is by far the worst company imaginable! They lure you in with lies, and then—poof! Your money disappears along with their dishonest team, who seem to deliberately avoid English communication, making it easier for them to deceive customers. I’m determined to warn others about this company—they put me through so much stress that I nearly ended up in the ER over the money I loaded onto their cards. Even after providing extensive documentation, I was met with the same response: they couldn’t verify my identity, leading to my cards being suspended. These people need to be stopped before they cause serious harm! I worry especially for the young and elderly who are more vulnerable. It took me countless hours of research to find any hope of assistance, and I’m grateful to a kind representative who helped me recover my funds. Please spread the word—do not get involved with this group, or you risk losing your money. I experienced a miracle, and I wouldn’t wish that feeling of despair on anyone. It’s terrifying to lose access to your funds so quickly, and I’m relieved to have escaped this nightmare.
I am pursuing legal assistance concerning a significant issue with this bank. My checking account has been blocked without any prior notice, and I haven’t had contact with them in years. I was never informed of any court case, and my bank recently restricted my account due to a court order, but I have not received any notice in a long time. I can't understand how they can garnish my bank or try to affect my job without informing me. I requested my bank to send me the notice that led to the account block, but they refused for security reasons. I'm shocked to be treated this way after so many years with them.
My card keeps getting blocked while I’m traveling. I’m currently stuck without gas money and unable to book a hotel in a foreign country. Despite informing them multiple times about my travels, they are more concerned with fraud prevention than customer service. I will be switching bank providers; this has been an awful experience.
I recently rented a car and was surprised to find that the bank places a hold on my card when reserving. Had I known, I wouldn’t have used this card. There was a lack of communication about this, and the employees seem unaware as well. Additionally, they take a percentage from rental and hotel purchases, so I’m quite disappointed. I’ve tried to get clarification on the extra charges, but I’ve been hung up on multiple times. They don’t refund the money promptly as promised, which has made this a horrible experience.
I have two deposits each week, but if I spend even a dollar over, they charge me $20. I’ve accumulated over $200 in overdraft fees despite being a loyal customer for three years. It feels like robbery without a gun, especially with their monthly fees. I’m considering switching to other options that might be better.
After almost 10 years with them and multiple jobs, my payday is always at random times. I’ve complained, but they blame it on my employers. It’s frustrating that the overdraft rules keep changing and they don’t give me time to make a deposit when needed. I’m looking for a new bank soon!
I’ve had an account for nearly 10 years, but recently I faced numerous issues with fraud alerts and my card being locked. I experienced embarrassment at stores when transactions were declined, and the wait times to speak with someone are excessive. They threaten to close accounts without justification, which feels like a scam. I’ve decided to close my account and will no longer have any deposits made there.
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