I recently rented a car and was surprised to find that the bank places a hold on my card when reserving. Had I known, I wouldn’t have used this card. There was a lack of communication about this, and the employees seem unaware as well. Additionally, they take a percentage from rental and hotel purchases, so I’m quite disappointed. I’ve tried to get clarification on the extra charges, but I’ve been hung up on multiple times. They don’t refund the money promptly as promised, which has made this a horrible experience.
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