acima.com

3.3
3.3 Based on 780 reviews

...

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Lolita Goins
I once used the Chat feature and was misinformed. I emailed with customer service and was still una

I once used the Chat feature and was misinformed. I emailed with customer service and was still unable to make an additional purchase after my lease was funded and I had a balance that I could use for additional purchases however I wanted to use them at another store. I called myself making an additional payment but it turned out that it was considered an early payment on my account. When my next payment was due it showed that I owed a balance of $4.96 that my early payment did not cover. Anyway I was pleased with the credit limit they gave me but disappointed with the other nonsense that came with the account. I will not be using their services again. I’ll just save up my money and make a purchase. Thank you for your service.

3
Date of experience: Mar 01, 2026

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