Dealing with this service has been incredibly frustrating. My partner has been a victim of identity fraud, and we were contacted about a debt that does not belong to her. We provided thorough proof that she hadn't lived at the address linked to the debt for two years. Despite multiple follow-ups, we’ve received no communication from them. Instead, she continues to get threatening letters, including one about her credit score. It feels like they are completely disregarding her attempts to resolve this issue. Last year, a similar situation was handled much better by a different company, who were very willing to help. This service seems solely focused on profit and lacks any genuine interest in assisting.
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ACI is a specialist debt resolution agency.
Our purpose is to help you resolve your debts by providing flexible and tailored repayment solutions that enable you to reach financial freedom.
https://www.aciuk.co.uk/contact-us
