Terrible company, credit card got passed to this company through no fault of my own as the credit card supplier ceased trading in the uk. Set up a direct debit then had an email stating I was in arrears. Called them up to discuss and all the call handler cared about was taking a payment or changing direct debit date even though I stated numerous times that’s not what the call was about. Other call handlers might be better but if today’s was terrible and kept talking over me
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ACI is a specialist debt resolution agency.
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