I bought a pair of shoes from this company last summer, and after just a few wears, they began to fall apart. Given the price and reputation of the brand, I expected much better quality. As someone with footwear design experience, it's clear this is a construction flaw, not normal wear and tear. We reached out for a warranty claim, but they refused, citing 'external factors' instead of acknowledging the poor construction. A high-end brand should stand behind its products, especially when defects appear so quickly. Very disappointing experience regarding both product quality and customer service.
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