After spending a significant amount with this company, I am shocked by how my latest order was managed. I ordered items marked as in stock, expecting delivery within a week, but heard nothing. I had to reach out for updates, and even then, there was no follow-up. Eventually, I learned that part of my order had just arrived, indicating they were never in stock as advertised. The rest of my order took almost a month to arrive, with no proactive communication from the company. This level of service is unacceptable. I had to purchase my dog's food elsewhere, and it arrived quickly without issues. Given this experience, I will not be returning.
Claim your business profile now and gain access to all features and respond to customer reviews.
A Coombs Pet Centre is an independent, family-run Pet Store in the heart of Brighton and Hove. Established back in 1934 and winners of Pet Retailer of the year we pride ourselves on our service and extensive product range.
We use our experience and knowledge to bring our customers the very best products for their pets and we are constantly learning and researching the latest innovations so that you have access to the newest products on the market.
With two stores and a website delivering nationwide via DPD, we are excited to welcome new and old customers to visit our website at www.acoombs.co.uk. If you can't see what you're looking for simply give us a call on 01273 738016 and we will try our very best to source the items for you.See more