They don't even wait until I complete the donation before they process it. I didn't have any credit card information stored so I don't understand how it was possible for them to charge my card. I emailed ActBlue to ask. The customer support person who responded verified that I don't have cc info stored and suggested that my computer autofilled the info (although she didn't use that term). I want to emphasize that she was very polite in her response. However, I still don't understand how this could happen. In every case when I purchase something and my computer autofills my CC info, I still get a prompt to okay the transaction. I didn't get a prompt like that from ActBlue. The system used the same info I had used before and filled it in (which I didn't save, as I say). I didn't do that this time. This is the second time I've seen them process a donation before I've clicked on any tab or "okay to process." I won't use ActBlue again. I know candidates like to receive donations through this platform but I will donate another way.
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ActBlue is a nonprofit technology organization established in June 2004 that enables Democrats, progressive groups, and nonprofits to raise money on the Internet by providing them with online fundraising software.
