I ordered an Samsung A17 5G as a part of an offer/discount on my banking app on 19/03/26 I received an initial email to confirm my order which had all the info, this was seconds after the I placed my order.Although I have not been given an expected delivery date which is a bit concerning because I’ve just spent so much and these guys won’t even let me know when they will deliver it. I had initially no intentions of buying the phone online as it’s for someone’s birthday which is next week but since it was on offer and on the website it said quick standard shipping I placed the order. I bought it which I need it for next week and now I’m concerned if it will even arrive by then as I’ve just read some reviews and it’s not only me having this issue all these other people have had it a lot worse, meaning weeks of no body getting in contact of where their order is. I would really appreciate if there was any better way to contact these guys or if the delivery will take to long is there any way to cancel my order, it’s been all this time.But I am still waiting.I was not expecting that but wow! The customer service is amazing, I sent this review yesterday and just earlier on I got a call from their customer support team which had tracked down my order and answered all my questions and worries I was having regarding this sale. The problem is now solved, loved the quick and detailed response.
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