Bought a galaxy watch through my bank (every day offers) which led to purchasing through this company.When I received the watch, I couldn't insure it because of it's origin (serial number was registered outside of the UK).They promised me a return and full refund. It's been over a week after being promised a return label and I still haven't been sent one.I raised it again and have been told that the relevant department have been notified and I will be sent a return label soon.I feel I am being made to wait around so I am now sitting outside of the return window.All I get is template emails and promise of some other department getting in contact, which they never do.
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