I ordered a Ninja Air fryer Crisp using the cash back link on my Halifax bank account. The problem I have is their terms and conditions for returns and the customer service unless you get the email for Justin, who is very good and seems to single handedly keep the ship afloat. justin.christie (at) activateondemand comSo, in the terms it says the product to be returned has to have the seals in tact and threaten if an item is returned that is not acceptable it will be disposed of and no refund. CAN YOU IMAGINE AMAZON SAYING THAT? My advice is that the company should be avoided and shop around for a similar price. Interestingly the price on the product I returned and after chase up emails received a refund dropped in price else where within a week. Anyway thanks Justin but never again. Following the reply from Justin I will also add that they request photos of the item, unboxed? before they will send a return instructions.
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