If there was a minus I would choose that. Ordered a doorbell that arrived damaged. Contacted the company for help got a ridiculous "ticket" promising a response within 24/48 hours. Contacted them again two days later as I had heard nothing. Weak response eventually received. Over a week or so I sent approximately six emails trying to resolve this, each time the ticket pings into your in box. The small print says if items aren't returned unopened they will only give a partial refund, refunds have to be within fourteen days but given that they consistently ignore you it feels this is so you exceed the two week return window. Eventually reported them to my bank. Just had another email saying as I've raised a charge back they will no longer be looking to resolve the issue. i.e the bank pays so we don't. AVOID AT ALL COSTS AND READ ALL REVIEWS!!!!!
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