I’m trying to return a Veho speaker and they keep trying to scam me.they asked me to sign a doc that states:“Activate OnDemand (AOD) Ltd. Customer Faulty Goods DeclarationPlease fill out the section below with your name and order number.In signing this document, I confirm that the item(s) being returned are faulty and were so onarrival in accordance with the Activate OnDemand returns policy (attached).I understand that faulty items will be checked on arrival at Activate OnDemand’s 3rd partydistribution centre and if the item is not faulty and/or return conditions are not met, Iunderstand that I will be ineligible for a refund and the item will be disposed of.”I never even mentioned that the item is faulty, but they will dispose it if is not and i don’t get a refund.then the worst of the worst (email from them) :“We kindly wish to inform you that we can only accept returns for items that are unused, in their original packaging, and with all security seals intact.To proceed with your return request, may we please ask you to confirm whether the item is unopened and that the warranty seals remain unbroken?”how TF could i be happy/unhappy with a product if i’m not allowed to open it!And in their return details:“RETURNSOur policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.“there is no mention about warranty seals.But when i received the item it had already 2 seals (one on top of the other) and the bottom of the box was damaged by the previous owner.I already have 5 days since i’m trying to return this item.to get a reply to my latest email i have to wait another 24-48hours: and who knows what other silly ways to delay or scam they will come up with.it will be at least 6-7 days just to have it approved to send to item back.FCK knows how long will it take to get my money back!!!
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