A company based on delays and incorrect information constantly. Really difficult to get in touch with. I ordered a vacuum online using my credit card which gave a nice discount. Order was made Thursday and didn’t get dispatched till Tuesday evening. Yodel was the chosen carrier so I knew I probably wouldn’t be getting parcel. I asked for an update on Tuesday as I hadn’t received any communication other than to acknowledge my order. Customer service person had said order had been despatched and I would receive tracking information as soon as it became available. I never received this till the following day after the package was attempted to be delivered but I was not home. I was finally given the tracking. But then parcel was never seen again. Every communication results into a new ticket and at least 24 hours response time. Safe to say I will never order from here again. Update:- Justin has been fantastic in helping to get a resolution. Still waiting for Shark vacuum but I feel hopeful.
Claim your business profile now and gain access to all features and respond to customer reviews.
We work with some of the largest brands helping to promote their products.
Every day we’re adding value, strengthening loyalty, delivering insight and driving revenue for some of the world’s best recognised brands – and all the time we are delighting customers with great shopping experiences.
