To be honest, I wasnt expecting to write a 5 star review at the beginning of my contact with Activate on Demand as I was chasing information regarding delivery of a purchase. It was definitely third time lucky as the first couple of responses were very slow to come and vague in their content. Then Justin Christie was recommended to me and when I emailed him, wow, what a difference! I received a same day apology for the delay in receipt of the product, information regarding the delivery of it including timing for their receipt and subsequent despatch to me and confirmation that it would definitely be received before Christmas. Justin followed up on things to make sure I'd received notification of despatch and then to check up on the delivery. He was an absolute star. I couldn't fault him at all and am so grateful to him for sorting it all out and restoring my faith in the company. Thank you Justin for your fantastic customer service. You are a credit to the company and I hope they appreciate you!
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