I've been with them a few years now, probably 4 or 5 now. It is a heavy piece of software to learn, although somewhat more straightforward now than it was a couple years ago (sort of?)But the price increases are ridiculous. For the plan I'm on two years ago they charged me $2700. Last year, same features, same contacts, it went to $3600. Now this year they're saying that for the same features, same contact limit again, it's going to be $4700. Really?! That's like 70% price increase in two years!!!But after speaking to support, I guess they're just trying to bring their platform up to more expensive prices in line with competition. So for past customers, too bad for us.At this point, I'm actively seeking a new platform to migrate to.It's a real hassle, with so many automations set up, etc, but I now can't trust them... They've put some existing features behind paywalls, they've decreased the number of users I can assign, and jacked the price up too quickly. So will next year be $6000?I feel like I need to move away from them because they're too unpredictable now.
Claim your business profile now and gain access to all features and respond to customer reviews.
ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day.See more