I've been with them a few years now, probably 4 or 5 now. It is a heavy piece of software to learn, although somewhat more straightforward now than it was a couple years ago (sort of?)But the price increases are ridiculous. For the plan I'm on two years ago they charged me $2700. Last year, same features, same contacts, it went to $3600. Now this year they're saying that for the same features, same contact limit again, it's going to be $4700. Really?! That's like 70% price increase in two years!!!But after speaking to support, I guess they're just trying to bring their platform up to more expensive prices in line with competition. So for past customers, too bad for us.At this point, I'm actively seeking a new platform to migrate to.It's a real hassle, with so many automations set up, etc, but I now can't trust them... They've put some existing features behind paywalls, they've decreased the number of users I can assign, and jacked the price up too quickly. So will next year be $6000?I feel like I need to move away from them because they're too unpredictable now.
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