I wanted to add to my review after the seller's response. Their reply shows a lack of professionalism in their business practices. There’s no mention in their return or shipping policies about the issues I faced. It seems they are suggesting that buying online from them is a mistake. If the measurements had been accurate, I would have received the correct shoes, but instead, they deflect blame onto the manufacturer. I've dealt with other companies that have excellent return policies. I don't need this company or their poor customer service. I had to spend extra to return shoes I never got to wear, and they won't refund my initial shipping costs. This is a poorly run business.
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Active Feet is an Australian footwear store founded in 2002 by a team of podiatrists and health experts. We provide complete footwear solutions, including FREE in-store video gait analysis, to ensure the perfect fit based on your unique biomechanics.
Shop top-selling brands like Asics, Brooks, Hoka, Mizuno, and Nike across a wide range of categories: running, walking, performance, gym, trail, work, school, netball, tennis, and football boots.
Our online store offers the same expert-approved range, with detailed product info and fast, reliable shipping—so you can find the right fit wherever you are.
At Active Feet, we're here to keep you comfortable, supported, and moving well, every step of the way.See more
