We bought a pair of shoes for our son based on professional advice, but they fell apart after just ten days. When we returned to the store, instead of an immediate exchange for the clearly faulty shoes, we were told we had to wait for a claim process. After several follow-ups, we finally got a replacement, but the staff was rude and dismissive throughout the process. It was unacceptable that our son had to wear faulty shoes for a week while we dealt with this. We are shocked by the poor attitude of the staff and will not be shopping here again.
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Active Feet is an Australian footwear store founded in 2002 by a team of podiatrists and health experts. We provide complete footwear solutions, including FREE in-store video gait analysis, to ensure the perfect fit based on your unique biomechanics.
Shop top-selling brands like Asics, Brooks, Hoka, Mizuno, and Nike across a wide range of categories: running, walking, performance, gym, trail, work, school, netball, tennis, and football boots.
Our online store offers the same expert-approved range, with detailed product info and fast, reliable shipping—so you can find the right fit wherever you are.
At Active Feet, we're here to keep you comfortable, supported, and moving well, every step of the way.See more