very terrible company they recently charged my card for a cancellation i made on time it was free cancellation pay at the property no pre authorization needed they tried to tell me the confirmed it was a pre authorization when it wasnt and i was supposed to receive a refund but they say the property had to provide it even though their the ones who charged me if i were you dont use these guys at all they will take your money even if you cancel on time straight robbery & bullshit customer service is terrible
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