I have booked economy flexible flights tickets to malta through booking.com. according to the applicable conditions this means that changes can be made and cancellation is possible. First of all it is very hard to get into contact by either phone, chat or email, secondly they are not willing to process any changes and finally no refunds are given upon cancellation. I would not recommend anyone to book flights through booking.com. you might as well through away your money directly in the garbage bin.
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