activehotels.com

1.2
1.2 Based on 61 reviews

Active Hotels: Book online and save at thousands of hotels in thousands of locations, read reviews from thousands of satisfied customers....

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Alaina Patterson
Absolute disgrace of a company

Absolute disgrace of a company once something goes wrong. The customer service team are non-UK based and completely incompetent. After mistakes regarding a refund their end, which has still not being resolved 3 months later. They will keep hold of your money at all costs whilst telling you to be patient as it is all being processed, to later tell you something completely different.Avoid at all costs. This is adding to the 95% 1 star reviews on the company here.

1
Date of experience: Oct 01, 2024

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Business Details

  • Active Hotels: Book online and save at thousands of hotels in thousands of locations, read reviews from thousands of satisfied customers.

  • language https://www.activehotels.com

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