activepeaks.co.uk

3.8
3.8 Based on 100 reviews

...

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Adam
Polite customer service. TERRIBLE COMPANY AVOID!!!

Ordered 2 pairs of shorts for £71. 10 days later shorts arrived. I am a 34" waist, sizing chart on ActivePeaks website says I am a 'medium' size then. The shorts did not come close to fitting!Tried to return but company refused to accept them offering a replacement for an additional £9.95 per pair of shorts. When I said I just want to return the useless shorts and exchange them for two pairs that fit they said fine we can do that for no charge but ONLY REPLACE ONE PAIR. So I gave paid for two pairs of shorts but am only getting one pair. AVOID THIS RIP OFF COMPANY.Customer service was fast and polite but these people are criminals IMHOLooking to contact my MP and payment company for resolution.The above does not sound legal in the UK.

1
Date of experience: Sep 24, 2025

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