Saturday, 7 February 2026Active UtilitiesCompensation from Active Utilities who illegally took my money overchargedIn cases where utility companies have illegally overcharged customers, compensation can be sought through various channels.Energy Ombudsman: help resolve the issue and award compensation for your illegally. File a Complaint: apparently with the department of Active Utilities who deal with compensation. They must be busy given Trust Pilot rank them 2.1/5.Breaches of consumer protection often demand legal action. We intend on seeking a court order.You are already aware I have considerable evidence against you, along with your confessions. We intend to fully pursue the misappropriation of my funds and rightfully seek a substantial settlement. Sadly, you treat me and this situation as uninteresting and don’t understand the gravity.Your staff said, “the account was closed almost 3 years ago” thus you clandestinely stole as much as you could... your despicable acts would have continued; glad I finally read a bank statement.I asked, “who was pocketing the cash if my account was closed with a zero balance?”Nobody ever answered. You have internal theft. Pride.Was forced to set up a direct debit from my bsb and a/c number as ‘your BPay wasn’t working’. Maybe this is a common ruse to boost profits.I await Mari from Manila, with knowledge and authority to process instant refunds, goodwill payments and restitution. Ref# 93044678
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