My experience with Active Utilities has been terrible, and I urge anyone considering a building they service to think twice. Despite being away for three weeks with minimal power use, bills inexplicably increased by 2.5+ times. They don't offer smart meters which causes a headache when comparing on the government provided service, and even if you switch to another provider, Active Utilities charges you a fee to do so. Adding to the frustration, power costs within the same building are wildly inconsistent, with smaller apartments often paying significantly more than larger ones. This company is simply not worth the hassle.
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