I'm really trying to understand why this company has a high review rating? First time I tried to open an account I was kept waiting weeks to do so. I decided a year or so later to come back and try again and I was disgusted at the application process. They ask you for your NI number, then a picture of your driving license/passport etc. Then they ask you for employment details. Then they want you to video your face moving side to side and once you get the "congratulations your application has been submitted and pending review" you then receive an email, from a member of staff, asking you to fill in another form about funding your account. I immediately declined upon that. How incredibly intrusive this process is. Absolutely no respect for the applicant's privacy, whatsoever. To show how pathetic this company is, I applied for an account with Tradu and all they wanted was my NI number. No passport/driving license photos, no video recognition, no long forms to fill out.Avoid this company like the plague. I'm now trying to get all my information deleted and the account closed (although technically still in limbo).***Late Edit***Upon receiving the reply from ActivTrades:"Please be assured that our procedures are not intended to cause discomfort, but rather to comply fully with the regulatory requirements set by the financial authorities in the jurisdictions where we operate." - Nope, you can do whatever you want when it comes to operating a broker just as Tradu, who I am with only require a name, National Insurance number and employment details. You don't need photographic evidence. You don't need video evidence. You don't need to ask people to fill out an investment form. All of this is through YOUR OWN CHOOSING and no one elses."As a fully regulated broker, we are legally obligated to perform comprehensive due diligence as part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations. These measures are in place to protect both our clients and the integrity of the financial system." - Gobbledygook."We do our best to make this process as straightforward and respectful as possible, while still meeting our regulatory obligations. Your privacy and the security of your information remain a top priority throughout." - you clearly DO NOT for if you had I would not have replied as I have.ActivTrades' application process if incredibly intrusive and downright authoritarian. AVOID THIS COMPANY LIKE THE PLAGUE!!! There are many others out there that do not go through this process and respect your privacy.
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