From loyal to unhappy, never-again customer. Paid $84 for tea that 11 days later has not arrived, FedEx says is lost given that it hasn't moved from its location halfway across the country to my state for 4+ days, and FedEx now gives no updated expected delivery date in its tracking. And yet Adagio won't do anything other than tell me to wait and hope my package gets delivered- despite numerous emails to them. Apparently being a loyal customer means nothing to this company. (I've ordered around 16 times before and referred many friends.) Highly dissatisfied. I do not recommend as they are not reliable, do not do anything to resolve issues, and clearly do not value their loyal customers.
Claim your business profile now and gain access to all features and respond to customer reviews.
Fresh tea, cool accessories and plethora of useful information. Adagio Teas is the most popular tea store online, with stellar customer service marks.
