I've had some good teas from Adagio, but many of their teas have really awful fake tasting "flavors" added that ruin the tea. The biggest problem, though, is that I've received batches of teas that have been great in the past and are now truly horrible, clearly a problem with the processing somewhere along the line, and the company is completely unhelpful. No offers to make things right. I can't order from a company whose tea is good one time and totally unpalatable the next and doesn't offer to fix it.
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Fresh tea, cool accessories and plethora of useful information. Adagio Teas is the most popular tea store online, with stellar customer service marks.
