I placed an order almost 2 months ago, it some how had the wrong zip code on it, and I never received it and didn't get a refund. I've emailed their customer service multiple times and I keep getting the run-around. The last email I got from them, they told me "You should have put the correct zip code on it in the first place". Wow. I couldn't believe they would talk to a long-time customer like that. I've pretty much given up trying to get a refund. They've lost a customer. I'm done with them.
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Fresh tea, cool accessories and plethora of useful information. Adagio Teas is the most popular tea store online, with stellar customer service marks.
