Nightmare from beginning to end. Estimated price was NOT honored at time of pick-up. Overcharged by over $500 DESPITE shipping LESS than originally planned. Charged for "bulky items" even though I clearly measured and detailed all the items in order to get an accurate estimate. Movers were already packing up my furniture when the broker called to raise the price, therefore I had no choice but to pay. Delivery was one week later than expected. To be fair, they do have a very long window to deliver my furniture. I tracked the furniture and saw that it was sitting very close to my end location for days, and then driven to another location before finally arriving at my home. Damaged furniture upon arrival. Movers demanded payment PRIOR to delivering the furniture into my apartment. I had to request to see the truck (and the furniture) before finally making the payment since the movers refused to receive payment after delivery. They could have easily taken my money and driven away with all my belongings.
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