The rental car supplier at Marrakech airport 'AddCar' tried to cheat me by giving lame excuses that my card isn't going through the deposit payment on their payment device and refused to accept any other credit card for it. I called 'VIPCARS' customer support, who I booked the car online, and they couldn't do anything either as the AddCar guy refused to talk to 'VIPCars' person. I was in open carpark area for 3 hours with my luggage and 12 degree temperature to sort out the issue with them and checked with the bank but there was no issue from bank. The 'AddCar' person was ready to give the car and asked for £250 extra to accept the other credit cardI had. I won't suggest to use 'AddCar' as they definitely seem to rob the customers like this by showing cheap cars while booking and then try to get extra money by keeping declining the credit card for ridiculous reasons. After 2 months of emails and calls with 'VIPCARS' , I spoke to 'VIPCARS' rep. and asked for formal complaint, that's when they paid my money insurance money back. AVOID 'ADDCAR' COMPLETELY, I had the worst ever experience with them
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Founded in 2005, addCar is now a major car rental company in Europe, North Africa and the Americas