Absolute scam. ADDCar at Marrakech Airport provided the worst rental experience I have ever had, particularly due to an agent named Nabil.Despite having a fully prepaid booking, I was charged an additional £250 on arrival. The agent refused to accept three valid UK credit cards, claiming they were not acceptable because the card numbers were not embossed or engraved. This is completely misleading — UK credit cards now have the numbers printed on the back, which is standard practice. The booking confirmation clearly states that the card details must be printed, with no mention whatsoever of embossed or engraved numbers. Despite this, I was forced to pay extra in order to collect the car.This company appears to be set up to mislead and extract extra money at every step. While the price may look cheap when booking online, you will end up paying far more at the counter.Avoid at all costs if you value your money, time, and peace of mind.
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Founded in 2005, addCar is now a major car rental company in Europe, North Africa and the Americas