Absolutely unbelievable. We arrived at the airport on the evening of the 21st and went to the shuttle pick-up area, where I waited for the shuttle. I called the company multiple times before getting a response. When I inquired about the shuttle's arrival, I was told it would be soon (it was not). After confirming my booking over the phone, the shuttle driver informed me that there might not be any vehicles available. Upon reaching the rental location, I was told there were no cars left despite my confirmed booking. The representative at the desk stated there was nothing she could do and then closed up and left. Many others at the airport shared similar frustrations. The shuttle driver mentioned they had run out of cars by six pm. This service feels like a complete scam.
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addCar rental is an international car rental company with locations throughout Europe and Africa. We are 15 years old and service customers with short term car rental.