Review Time
My assessment was truly outstanding. The process was both thorough and professional, but what really stood out was the understanding and support provided during the follow-up. It's clear that this service genuinely prioritizes long-term patient outcomes rather than merely providing a diagnosis. I would gladly recommend this service.
We had an excellent experience from start to finish. The team's knowledge and expertise were invaluable in a stressful situation. We received professional support and advice throughout the process, and the review session was both informative and reassuring regarding my daughter's medication for ADHD. The costs are significantly more affordable, especially since the local service doesn't offer shared care. We highly recommend this organization.
There seem to be too many replies from different individuals. It might be beneficial to have dedicated staff for specific clients to better understand their needs, rather than passing messages around. This particularly relates to appointment details.
Throughout my time dealing with them, the advertised phone number was inactive. Finding another number on their website was quite difficult, and there was no simple 'contact us' option. They rarely return voicemail messages promptly. My assessment suggests they could use more administrative support. The assessment process itself was not ideal; I had to remind the assessor to introduce themselves and my son, which is not how to engage with a teenager. They also did not meet the promised timelines for the ADHD report.
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ADHD Direct has a wealth of experience in assessing and treating those affected by ADHD. Our clinical experts are here for you, and we are proud to offer our services UK-wide. Our aim is to help you achieve the results in life that you deserve and to become the best version of yourself.
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